Vertu Renault Derby
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- Based on 45 verified purchases in the last 3 months
Vertu Renault Derby Verified Purchases
Total Active Purchases:
990
(Verified: 990)
Vertu Renault Derby were helpful because it was a pleasurable experience with no pressure and every detail of the car I intended to buy was fully explained by their sales executive.
Hello James,
We're delighted to hear that your experience at Vertu Renault Derby was truly enjoyable and informative, and we'll pass along your kind words to our sales team. We're proud to have provided a stress-free and transparent service that left you feeling confident in your purchase.
Kind regards, Dean.
Vertu Renault Derby were great because they provided me with the information I required quickly and thoroughly.
Hello Stephen,
We're so happy to hear that our team at Vertu Renault Derby provided you with the information you needed in a timely and thorough manner. We'll make sure to pass on your positive feedback to the team, so they know their hard work is appreciated.
Kind regards, Dean.
Vrertu Renault Derby were fantastic because Rob the salesman was brilliant, Answered all my questions professionally, nothing was too much trouble, made me feel at ease so I was able to ask him many questions. Couldn't have wished for a better salesman.also a caring person. Didn't feel intimidated, as I was a lady buying on my own.He is certainly one to keep, Iam sure he will sell you many cars in the future. The manager was also helpful. A caring establishment.
Thank you for taking the time to leave a review regarding your experience with Rob at Vertu Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
I'd definitely recommend Vertu Renault Derby to friends and family because the price was good unless you want a part exchange price, as this was very low.
Good morning
Thank you for choosing Vertu Renault Derby! Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future.
Kind regards, Dean.
I would recommend Vertu Renault Derby to friends and family because I am pleased with my purchase.
Hello Evelyn,
We're happy to hear you're happy with your purchase! It's great to know that we've been able to meet your expectations. We appreciate your loyalty and will continue to strive for excellence in our service.
Kind regards, Matthew.
I would not recommend Vertu Renault Derby because thr salesman said he would contact me 3 days after collecting to make sure everything was ok, the day before I emailed to say I wouldn't be available till after 4pm, we he did contact me at just after 5pm he said I got your email how can I help? Which says to me he had no idea why he was ringing? However I played it down and said I was having issues regarding the my Renault app and the car not displaying a pairing code he told me to contact Renault mobilise as the previous owner may still be connected. So I did this was rubbished by them and had to show photos of thos and that which I did and 3 weeks on still no further on
Hello Matt,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Dean.
Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
